Why is it important to hire a web accessibility consultant instead of relying on automated tools?

Automated accessibility tools only detect about 30% of WCAG issues, leaving the majority of problems unresolved. A skilled consultant with hands-on development experience ensures that accessibility fixes are correctly implemented in the code, preventing compliance gaps that could lead to legal action.

What qualifications should a web accessibility consultant have?

A qualified accessibility consultant should have deep expertise in WCAG, ADA, Section 508, and other global accessibility laws. Just as importantly, they should be an experienced developer who understands coding best practices to implement accessible solutions effectively.

How does a web accessibility consultant help businesses avoid ADA lawsuits?

An expert consultant identifies compliance risks before they become legal issues, providing a strategic roadmap to remediation. Unlike quick-fix accessibility overlays, a consultant ensures that accessibility is properly coded into the website, offering long-term protection from legal claims.

Why should a web accessibility consultant also be a web developer?

WCAG compliance requires coding expertise. Many accessibility issues, such as keyboard navigation failures or improper ARIA implementation, must be fixed at the code level. A consultant with development experience can directly apply fixes, rather than just offering recommendations.

What’s the difference between an accessibility consultant and a general web developer?

A general web developer may know how to build websites but typically lacks in-depth knowledge of accessibility laws and best practices. A specialized accessibility consultant bridges the gap, ensuring that development is both compliant and functional for users with disabilities.

How can an accessibility consultant help create an effective compliance strategy?

An experienced consultant assesses your website’s current state, determines the best approach for remediation, and helps implement policies to ensure long-term accessibility. They work closely with your development team to integrate accessibility from the ground up.

Why are accessibility overlays and AI tools not a replacement for an accessibility consultant?

Overlays and AI-based solutions provide a surface-level fix that often fails to address the root cause of accessibility issues in the code. A consultant with coding experience ensures that accessibility is built into the website, rather than relying on temporary workarounds.

What ongoing support does a web accessibility consultant provide?

A reputable consultant doesn’t just audit a website once—they help develop internal policies, provide training for developers and content creators, and schedule regular accessibility audits to maintain compliance as your site evolves.

How does hiring an experienced accessibility consultant benefit my business?

Beyond legal compliance, an accessibility consultant helps expand your audience by making your website usable for millions of people with disabilities. Their technical expertise also ensures better website performance, improved SEO rankings, and a more inclusive user experience.

What should I look for when choosing a web accessibility consultant?

Look for a consultant with at least 10+ years of hands-on experience in both accessibility and web development. They should understand WCAG guidelines in depth, have coding expertise, and take a pragmatic approach to balancing compliance with business needs.

Web Accessibility Consulting

Two women sit in chairs with laptops and documents.

Expert Consultants in WCAG, EAA, 508 & ADA Compliance

Our web accessibility specialists help ensure your digital properties comply with legal requirements in the U.S. and internationally by aligning with the latest Web Content Accessibility Guidelines (WCAG). These guidelines serve as the recognized standard for accessibility compliance under the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, various state regulations in the U.S., the European Accessibility Act (EAA), Canada’s ACA and AODA, and other global accessibility laws.

Both the Department of Justice and the courts have reinforced that websites, mobile applications, and SaaS platforms must comply with ADA and Section 508. A growing number of legal firms are actively pursuing businesses whose websites fail to meet WCAG standards—and the reality is that most websites do not comply. Unless a site is intentionally built and maintained to meet these requirements, accessibility issues are inevitable.

Our ADA compliance consultants take a practical, strategic approach to guiding your team through the risks and available solutions. We also assist in developing internal policies and crafting public-facing accessibility statements for your website. Establishing a culture of accessibility is key to equipping your design, development, and content teams with the knowledge and support they need to maintain an inclusive digital presence. Beyond mitigating legal risks, ensuring accessibility expands your audience by making your website available to millions of users with disabilities. It’s not just about compliance—it’s a smart business decision, and we’re here to help make it happen.

Path to WCAG Compliance

Start by understanding what digital accessibility entails and why it’s crucial for your business, institution, or organization. Key stakeholders need to grasp the risks, opportunities, and solutions before taking action.

Develop a compliance strategy tailored to your organization’s situation. Are you responding to an existing legal challenge, or are you proactively working to prevent one? Consider your website’s current lifecycle—should you remediate the existing site or invest in a redesign?

Address the website itself. Whether you’re building a new platform or improving an existing one, work with professionals who not only have a deep understanding of accessibility and WCAG standards but also possess strong coding expertise. Our team is fluent in both accessibility best practices and web development.

Keep thorough records of the work done and publish a clear web accessibility statement on your website. [Here’s a guide to crafting an effective accessibility statement.]

Plan for ongoing compliance by scheduling accessibility audits based on your risk tolerance, budget, and how frequently your website is updated.

Common pitfalls to avoid

Automated Audits Alone Aren’t Enough

The WCAG guidelines are complex and require interpretation. Automated testing tools can only identify about 30% of accessibility issues. The remaining 70% must be detected through manual review and testing with assistive technologies.

Beware of Quick-Fix Overlay Widgets, Plugins, or Toolbars

If a solution promises instant compliance, it’s too good to be true. The demand for low-cost, easy WCAG compliance has led to a surge of shortcut solutions that claim to use AI but fail to deliver truly accessible experiences for people with disabilities. They also offer little legal protection. Even worse, websites using overlays have increasingly become targets for serial lawsuits.

Selecting the right Web Accessibility Consultant

Choosing a web accessibility consultant means finding a team that has not only extensive experience with WCAG, ADA, and Section 508 compliance but also understands your business objectives and marketing strategy. Equally important, they should have hands-on web development expertise.

Our senior-level accessibility experts each bring over 16 years of experience in digital accessibility. More than just compliance specialists, we’re fluent in web design, coding, and accessibility best practices.

Beyond expertise, we take a pragmatic approach—balancing accessibility with real-world business needs, marketing priorities, and budget constraints. With 28 years of experience in web development and digital marketing, we are the ideal partner to help bring your website into full compliance.